Automation Agency: Customer Service with Chatbots


The digital transformation wave has swept across all industries, and the shores are littered with opportunities for those who can harness its power. Small businesses, like the plucky underdogs they’ve always been, are stepping up to become the unexpected victors in this tech-savvy revolution.

This post will be your map to venture into the dynamic world of business automation — a map to discover your unique place in the landscape of efficiency and growth, to unlock productivity and customer satisfaction. We’ll showcase how small businesses, often with tight budgets and limited resources, can deploy automation to excel in competitive markets. Join us as we unpack the importance, the ‘how-to,’ and the future of automating your small business.

Unveiling Business Automation’s Impact on Small Business

Small business owners and marketers, take note; your gateway to unmatched productivity and growth dawns with business automation. It’s not merely a buzzword for the corporate giants; it’s a real, tangible opportunity that’s as scalable as it’s potent. Here, we’ll highlight just why this overhaul could be the one you’ve been waiting for.

The Automation Ecosystem Defined

Business automation leverages technology to handle routine tasks, mitigate human error, and streamline processes across your business. This umbrella term encompasses everything from customer relationship management (CRM) to robust tools like Keap CRM (Infusionsoft) that can handle everything from Marketing Automation to Operation and Sales Automation.

Challenging Industry Giants

In an arena where small players often struggle to keep pace, automation levels the field. The efficiency gained isn’t just for show; it’s manifested in reduced operational costs, higher sales conversion rates, and a more engaged customer base. Small businesses can be more flexible and customer-focused than big companies.

The Heart of Business Automation: Understanding and Implementing

Peering under the hood of business automation reveals its intricate mechanisms. Here, we break down the components and discuss how to turn theory into a strategic implementation.

Defining the Building Blocks

At its core, business automation comprises four main systems:

  • Marketing Automation takes the manual work out of lead nurturing and prospect engagement, ensuring that your brand remains top-of-mind as customers move along the buying cycle.
  • Sales Automation equips your sales team with the tools to close deals faster, providing valuable insights and support at each stage of the customer’s purchasing process.
  • Service Automation allows for a personalized, consistent delivery of services, maintaining customer satisfaction and potentially upselling or reselling.
  • Operations Automation optimizes the entire operational pipeline, including inventory management, order processing, and more, to keep your business humming efficiently.
  • Reputation Automation refers to the use of technology and software solutions to monitor, manage, and improve the online reputation of individuals, businesses, or brands. This can involve a variety of tools and techniques to generate positive online reviews and search engine optimization.

Selecting the Right Tools for the Job

The market is full of tools that claim to solve all your business problems. Selecting a tool that fits your business’s unique needs is crucial. It should be scalable, user-friendly, and supported by a provider that understands the demands of small businesses.

Keap CRM (Infusionsoft) is pretty much a game-changer in business automation. It’s perfect for small to medium-sized businesses, helping them get their sales and marketing all sorted in one place. The best part? It’s super user-friendly. You can manage customer information, marketing campaigns, payments, and more, all without the usual CRM headache. Additionally, it’s scalable, which means it grows with your business. If you need help, feel free to contact us since we are an accredited Keap Certified Partner. Enroll in our exclusive Keap Private Classrooms to gain a comprehensive understanding of every KEAP CRM feature.

Cutting Costs and Making Customers Happy: Direct Benefits 

The immediate benefits of business automation for small businesses are like hitting a productivity jackpot, much to the delight of your customers and the health of your bottom line.

Boosting Productivity and Efficiency

Manual tasks, whilst necessary, are often a significant drain on your business’s most precious resource — time. Sales Automation can reduce the ‘busy work’ that comes with nurturing leads, while Service Automation ensures no customer request falls through the cracks. This translates into a workforce that’s able to focus on mission-critical work, driving real, measurable results.

Elevating Customer Experience

In the hyper-competitive marketplace of today, a personalized customer experience isn’t just a selling point — it’s a necessity. Automation tools can tailor communications to the unique needs and behaviors of your customers, fostering loyalty and repeat business.

Mastering the Art of Cost-Effectiveness

Automation is a master at cutting down on waste. Be it in your marketing spend, through precise customer targeting, or through reducing employee hours spent on repetitive tasks. While the initial investment can seem daunting, the long-term savings are a commendable trade-off.

Overcoming Automation Obstacles: Key Steps

It’s not all smooth sailing when it comes to automating your business. Anticipating these challenges can help you plot a smoother course to automation success.

The Price Dilemma

There’s no denying that implementing automation involves an upfront financial commitment. However, small businesses are increasingly finding affordable solutions that offer significant returns on investment (ROI). Strategic planning for this initial investment is key to reaping its long-term benefits.

The Human Factor

Technology adoption within your team can be met with resistance and fear. It’s imperative to involve your staff in the decision-making process from the get-go and clearly communicate the value that automation brings to their work. Offer comprehensive training and support to ensure a smooth transition that empowers your team, rather than threatens their role.

Setting Sail on the Automation Journey: A Practical Guide

With an understanding of the benefits and the potential hurdles in place, how exactly does a small business go about setting up its automated systems?

Assessing Needs and Defining Goals

Start with a thorough audit of your current processes. Identify the tasks that are repetitive, time-consuming, and ripe for automation. Set clear, achievable goals — whether that’s improving efficiency, increasing sales, or enhancing customer service.

Selecting Your Arsenal

Once you know what you need, it’s time to pick your tools. Consider your current technology stack and look for solutions that integrate seamlessly. SaaS models, for many small businesses, offer the perfect blend of accessibility and affordability.

Putting the Pieces Together

Implementation is a phased approach. Start with the most critical areas and gradually roll out automation throughout your business. Integrate your chosen tools with your existing systems, ensuring they work in harmony to minimize disruption.

Continuous Monitoring and Fine-Tuning

The beauty of automated systems is their adaptability. Keep a close eye on their performance, gather feedback from your team, and make adjustments as needed to ensure they continue to serve your business’s needs.

Peeking into the Crystal Ball: The Future of Business Automation

With the rate at which technology is advancing, what does the future hold for business automation and, more importantly, how might it shape the future of your small business?

Automation Innovations to Watch

From AI-driven personalization to advanced predictive analytics, the tools at your disposal are becoming more sophisticated by the day. Staying abreast of these developments and being open to adopting new technologies will be crucial in maintaining a competitive edge.

Automation in the Post-Pandemic World

The recent global disruptions have only heightened the need for automation. Small businesses that have embraced digital processes are better positioned to pivot and thrive in the face of unforeseen challenges. The pandemic has underscored automation as not just a luxury but an operational necessity.

Plotting a Course to Your Business’s Automated Future

You’ve navigated the course of business automation for small enterprises. Now, with an understanding of why it’s essential, practical steps for implementation, and a vision of the digital horizon, the question is — will you be part of the revolution?

It’s time to seize the tools that can unlock your business’s true potential. The era of business automation isn’t just for the big leagues; it’s for every business ready to transform how it operates. Start your automation odyssey today, and witness the transformation it brings to your small business — turning it into an efficient, customer-centric, powerhouse.

Don’t just take our word for it — the success stories are mounting, and the future is looking bright for businesses that dare to automate. Join the ranks of the digital front-runners and discover how automation could be the evolutionary leap your business has been waiting for.

Automation Agency, recognized as a Certified Partner of Keap, stands at the forefront of delivering the most innovative marketing automation services to businesses aiming for growth and success. Our commitment is to provide unparalleled expertise in harnessing Keap CRM’s capabilities to streamline marketing processes and enhance overall efficiency. With a focus on small businesses, our specialized team ensures that our clients receive tailored solutions that leverage the full potential of marketing automation. At Automation Agency, we take pride in offering the best-in-class services, empowering businesses to optimize their marketing strategies and achieve remarkable results through the power of automation.

Difference Between Business Automation and Traditional Processes



In the rapidly evolving landscape of modern business, adopting efficient processes is crucial for staying competitive. Two prominent approaches that have garnered attention are traditional processes and business automation. Understanding the distinctions between these methodologies is essential for companies aiming to enhance productivity, reduce costs, and streamline operations.

Traditional Processes: The Foundation of Business Operations

Traditional processes refer to the manual, sequential, and often time-consuming methods that have been prevalent in businesses for decades. In this model, tasks are performed by individuals or groups, relying heavily on human effort and oversight.

Characteristics of Traditional Processes:

1. Manual Execution:

Traditional processes rely heavily on human involvement, from data entry to decision-making.

2. Linear Flow:

Tasks are executed sequentially, with one step leading to the next.

3. Limited Scalability:

Scaling operations often means hiring more personnel, which can increase costs and potentially introduce human errors.

4. Prone to Errors:

Human involvement increases the risk of errors, leading to potential inefficiencies and delays.

Business Automation: Revolutionizing Efficiency

Contrastingly, business automation represents a paradigm shift towards technology-driven processes that aim to streamline tasks, reduce human intervention, and enhance efficiency.

Key Features of Business Automation:

  1. Workflow Automation: Repetitive tasks are automated, allowing for seamless and error-free execution.
  2. Integration of Systems: Automation often involves integrating different software and systems, promoting data flow and communication.
  3. Scalability: Automation systems are designed to scale effortlessly, accommodating growing business demands without a linear cost increase.
  4. Data-driven Decision Making: Automation systems generate valuable insights from data, facilitating informed decision-making processes.

Distinguishing Factors:

  1. Speed and Efficiency: Business automation significantly speeds up processes, enabling organizations to respond to market changes swiftly. Traditional methods, on the other hand, may struggle to match this level of speed.
  2. Cost-effectiveness: While traditional processes may require more manual labor and resources, business automation can save time, especially as tasks become more efficient.
  3. Adaptability: Business automation systems are adaptable to changing business needs, offering flexibility and agility. Traditional processes may face challenges when it comes to adapting to new requirements.
  4. Error Reduction: Automation minimizes the risk of errors, ensuring higher accuracy than manual processes.

The Comprehensive Landscape of Business Automation

In modern business, automation has evolved to encompass many processes far beyond the conventional notions of efficiency and cost reduction. Technology integration has given rise to a comprehensive suite of automation categories, each catering to specific aspects of business operations.

Marketing Automation:

  • We streamline email marketing, social media posting, lead nurturing, and campaign management.
  • It ensures consistent communication with the audience and analyzes the effectiveness of marketing efforts.

Sales Automation:

  • We optimize sales through lead scoring, contact management, and communication.
  • It is enhancing the efficiency of sales teams and streamlining the entire sales pipeline.

Service Automation:

  • Improving customer service and support processes through automated ticketing systems and chatbots.
  • Ensuring a seamless and responsive customer experience with quick issue resolution.

Operations Automation:

  • Streamlining internal processes and workflows with tools like workflow automation and project management systems.
  • Reducing manual errors, enhancing collaboration, and optimizing resource allocation.

The Future of Business Operations: Striking a Balance

While business automation offers significant advantages, it’s crucial to recognize that a complete shift may not be suitable for every organization. Striking a balance between traditional processes and automation is often the key to optimizing efficiency. Specific tasks such as creative thinking, complex decision-making, and interpersonal interactions may still require a human touch.

In conclusion, understanding the difference between business automation and traditional processes is imperative for businesses looking to thrive in the contemporary landscape. By strategically implementing appropriate automation and preserving human expertise where needed, organizations can achieve a harmonious blend that maximizes efficiency, minimizes costs, and ensures a competitive edge in the market.

Want to implement business automation in your business?

What is Automation Agency?

Automation Agency is a renowned growth agency that assists small businesses in boosting lead generation and client conversion and fostering a solid fan base. They achieve this by harnessing the power of their proven and tested C3 Growth Framework. Founded by the dynamic couple Jason and Therese Benedict, Automation Agency offers various services. To learn more about how they can drive your business growth, contact a Keap Marketing Automation Expert. You can reach them by calling or texting 602.900.9345 or visiting the website at https://automation.agency/

Exploring the Integration of Marketing Automation with Social Media


How does marketing automation integrate with social media?

Social media has transformed from a simple networking platform to a pivotal element in the modern marketing landscape. With billions of active users and various channels, Social media offers an unrivaled chance to interact with customers. However, this vast landscape can also be daunting for businesses looking to navigate the realm of likes, shares, and hashtags efficiently. This is where the unifying force of marketing automation comes into play, revolutionizing how businesses engage with their social media presence.

In this comprehensive guide, we’ll delve into marketing automation and social media integration, explore the benefits of this integration, and provide you with top guidelines to ensure your social media plan is harmoniously synced with your broader marketing efforts.

Benefits of Integrating Marketing Automation with Social Media

Combining social media networks and marketing automation technologies can bring advantages that significantly bolster your marketing efforts. The benefits are clear, from improving your ability to target specific audiences to optimizing the efficiency of your outreach.

Improved Targeting and Segmentation

Marketers have long understood the importance of reaching the right audience with the right message. With the wealth of user data they possess, social media platforms are treasure troves for targeting. Integration with marketing automation tools allows businesses to harness the power of this data and create highly personalized campaigns.

Streamlined Content Distribution

Without the right tools, Organizing information on social media networks may be arduous. Marketing automation platforms offer a centralized hub to plan, create, and evaluate your content on social media, streamlining the process and ensuring you maintain a consistent online presence, presenced Lead Generation and Nurturing. Every interaction on social media is an opportunity to convert a potential lead. Marketing automation helps identify these opportunities and nurture leads through the sales funnel by delivering the right content at the right time.

Increased Efficiency and Time Savings

Automating routine marketing tasks gives your team more time to focus on strategy and creativity. With social media management integrated into your broader marketing automation, you can minimize manual workload while maximizing your reach and impact.

Best Practices for Integrating Marketing Automation with Social Media

To fully capitalize on the integration between social media and marketing automation, you need more than just tools—you need a strategic approach that unifies your brand’s voice across all channels.

Aligning Messaging and Branding

Consistency is vital in branding, especially on social media, where consumer interaction is often more casual. Ensure your brand’s messaging is the same in all your channels and interactions, automated or otherwise.

Integrating Social Media Data into Automation Platforms

Leverage the insights from social media interactions to personalize your automated marketing messages. Integrate the data collected from likes, shares, and comments into your automation platform to tailor content that resonates with your audience’s interests.

Leveraging Automation for Social Media Listening and Engagement

Use your marketing automation tools not only to speak to your audience but also to listen. Software solutions like Keap and Infusionsoft have built-in features to monitor social media conversations, allowing you to engage in real time.

Monitoring and Evaluating Social Media Campaign Performance

One of the significant benefits of automation is the ability to track the performance of your social media efforts in granular detail. Use these analytics to refine your strategy and ensure your social media campaigns work with your broader marketing objectives.

Case Studies

Examples speak louder than theories. Let’s examine how some businesses successfully integrate marketing automation with social media to drive results.

E-commerce Giant Boosts Sales with Automated Social Media Contextual Marketing

A global e-commerce company analyzed how customers interacted with their products on social media platforms and swiftly automated personalized product recommendations. This approach led to a 25% increase in sales from referred social traffic.

Non-Profit Leverages Automation for Real-Time Engagement

A non-profit organization used marketing automation tools to monitor hashtags related to their cause and engaged with users in real time, leading to a 40% increase in social media engagement and significant growth in volunteer sign-ups.

Small Business Grows Social Media Audience Through Automated Content

By strategizing content and using marketing automation to schedule posts at optimal times, a local coffee shop saw a 30% increase in social media following within six months, translating to a notable rise in foot traffic and sales.

Keap: Empowering Small Businesses with Seamless Marketing Automation and Personalized Social Media Engagement

In the realm of marketing automation software, Keap (formerly Infusionsoft) is an excellent example of a tool that adeptly combines CRM, sales, and marketing automation tailored for small businesses. Keap offers invaluable features for automating social media tasks, which enables enterprises to maintain personalized customer communications when combined with its robust CRM capabilities. Users can trigger targeted social media messages with Keap based on customer interactions and segmentation within the CRM. This seamless integration ensures that while automation takes care of routine interactions, the personalized experience for the consumer remains at the forefront, strengthening both sales and customer loyalty.

Conclusion

Integrating marketing automation with social media is not just a trend; it’s a strategy that is reshaping how businesses approach digital marketing. By understanding the benefits, best practices, and potential challenges, you can leverage this powerful combination to foster deeper connections with your audience, improve ROI, and drive sustainable growth.

As social media continues to evolve, those businesses at the forefront of marketing automation integration will be best positioned to capitalize on these platforms’ opportunities. Stay informed, stay engaged, and watch your business thrive in the digital age.

Contact Information:

Jason Benedict

Email: [email protected]

Phone: 602.900.9345

Can Small Businesses Benefit From Marketing Automation?

Running a small business has its challenging moments. Even though your business is small, you face significant challenges that can slow down your growth. Sometimes, you don’t have enough investment to fix these issues. That’s where marketing automation comes to the rescue – Marketing automation can make small businesses grow, helping you overcome problems and move towards success with intelligent solutions.

Let’s explore how marketing automation can be beneficial for your business:

Efficient Time Management:

Marketing automation liberates you from the time-consuming burden of laborious duties like manual data input, social media posting, and email scheduling.

By automating these routine activities, you reclaim precious hours that may be used for tactical preparation, creative endeavors, and other high-value tasks crucial for the growth of your business.

As a small business owner, the gift of time allows you to focus on the core aspects of your enterprise, fostering innovation and creating a more dynamic and responsive operation.

Targeted Marketing Campaigns:

Marketing automation empowers you to craft personalized and fine-tuned marketing campaigns that resonate with your audience’s specific interests and needs.

By examining the behaviors of your customers, you can tailor your messages, ensuring they are relevant and highly impactful.

The result is a more engaged audience, increased conversion rates, and a stronger brand connection as your marketing efforts speak directly to the desires and concerns of your target market.

Streamlined Lead Management:

With marketing automation, the lead management process eliminates the need for manual tracking and follow-ups and becomes smooth and effective.

Automated workflows guide leads through the sales funnel, providing timely and relevant information that nurtures their interest.

This streamlined approach ensures potential customers transition smoothly to loyal clients, improving conversion rates and customer satisfaction.

Cost-Effective Operations:

Marketing automation optimizes your budget by reducing the reliance on extensive manual labor for marketing tasks.

Instead of dedicating resources to repetitive, time-consuming activities, you can invest in automation tools that handle these processes more efficiently.

This shift towards cost-effective operations maximizes your return on investment, allowing you to allocate resources strategically and achieve more with limited financial means.

Consistent Customer Engagement:

Automated communication tools in marketing automation ensure a consistent and meaningful connection with your customers.

Through personalized emails, timely updates, and relevant content, your brand remains top-of-mind, fostering a continuous relationship.

Consistent engagement strengthens customer loyalty, increases brand recall, and positions your business as a reliable and attentive partner in the eyes of your audience.

Data-Driven Decision Making:

Marketing automation provides valuable insights and analytics, offering a comprehensive view of your marketing performance.

Real-time data access enables you to make intelligent judgments, quickly adjust tactics, and refine your approach based on actual results.

This data-driven decision-making process ensures that your marketing efforts are effective and agile, responding promptly to changing market dynamics.

Scaling Your Business:

As your small business experiences growth, marketing automation scales with you, accommodating the increased demand and complexity.

Automation tools are designed to handle expanding workloads, ensuring that your marketing initiatives continue to be successful and efficient even as your business reaches new heights.

This scalability supports your growth trajectory, allowing you to maintain a strong and consistent market presence as your business evolves.

Improved Customer Retention:

You establish enduring connections with your clients by delivering personalized experiences through marketing automation.

Tailored communication, exclusive offers, and targeted engagement initiatives enhance customer satisfaction and loyalty.

As a result, your business attracts new customers and retains existing ones, creating a solid customer base that forms the foundation for sustained success and growth.

Achieve Financial Freedom with Automation Agency

In the dynamic landscape of modern business, marketing automation has become increasingly pivotal, enabling companies to streamline their processes, enhance efficiency, and achieve unprecedented growth. At the forefront of this transformative journey is the Automation Agency, a two time award-winning Keap Certified Partner committed to empowering small business owners and facilitating their financial freedom.

Keap Certified Partner

As a recognized Keap Certified Partner, we leverage Keap’s marketing automation tools to optimize and streamline your digital marketing efforts, ensuring maximum efficiency and effectiveness in your campaigns.

Services Tailored for Small Businesses:

Our services empower small businesses to make a significant impact. From streamlined operations to targeted marketing strategies, we are your growth engine—partner with us to unlock your potential and thrive in today’s competitive marketplace. Let’s succeed together!

Case Studies Reflecting Success:

Discover the blueprint to success:

  • Avalon Pharmacy: Independent Pharmacy Owner Grew His Customer Base by 63% & Captured 40% of His Local Market. Read More
  • Thrive Wealth Solutions: “This was the best money I’ve ever invested”… Read more.
  • American Turmeric: How A Turmeric Farm Leverages Keap & Automation Agency To Grow Sales By 52%. Read More
  • PGx Consulting Confidence: “I Started My Business From Scratch & Made $800,000+ in 2 years” Read More

Inspiring success stories and a guide for scaling new heights. These case studies are not just success stories, but also a blueprint to emulate for businesses looking to grow and thrive. They showcase how small business owners have used automation and technology to accelerate their growth and achieve significant results.

With the help of Keap, an all-in-one CRM platform, these businesses were able to streamline their processes, improve customer relationships, and increase sales.

Ready to scale your small business? Contact us now for a consultation and get ready to gain financial freedom.

Contact Information:

Jason Benedict

Email: [email protected]

Phone: 602.900.9345

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What Are The Common Challenges In Implementing Marketing Automation?

Overcoming Challenges in Marketing Automation: How to Implement It Successfully

Marketing automation is a popular strategy that has been embraced by most companies in recent years. It helps streamline marketing tasks and activities, as well as enhance lead generation and nurturing. Although marketing automation brings numerous benefits, many organizations still face significant challenges during its implementation. Here, we’ll discuss the common challenges in implementing marketing automation and offer some tips on how to overcome them.

Lack of Strategy and Planning:

One of the most significant challenges companies face during marketing automation implementation is a lack of strategy and planning. Many businesses rush into the process without analyzing their marketing goals, target audience, customer personas, or buyer journey stages. As a result, the automation process may not be aligned with their marketing objectives, or the communication with the customers may seem impersonal and irrelevant.

To counter this challenge, companies should develop a comprehensive marketing plan before considering automation. They must identify their target customers, understand their personas, and map the customer journey stages. Identifying these elements will help them in designing the optimal automation workflow that resonates with their target audience.

Poor Data Quality and Integration:

Another major challenge in marketing automation is poor data quality and integration. Many businesses rely on data silos and outdated systems that don’t integrate with automation platforms, leading to inconsistencies in customer information. Marketing automation platforms require a constant supply of customer data to work at maximum efficiency, and without that, the marketing automation journey will not be successful. Companies should invest in data cleaning tools, data management systems, and automated data integration to ensure that the data fed into the platform is accurate and up-to-date.

Overemphasis on Technology:

The hype around marketing automation technology has led some companies into over-emphasizing its importance over marketing strategies. The technology aspect of marketing technology should work hand in hand with marketing strategies to produce the best results.

Some organizations get caught up with flashy features and bells and whistles of automation tools and forget that the foundational marketing principles are more important. Companies should focus on building their marketing strategy first and then find a system that complements their goals.

Lack of Skills and Training:

Marketing automation platforms require a particular set of skills to operate optimally. Competence in marketing automation platforms like Keap, HubSpot, Salesforce, Marketo, and Pardot is essential in ensuring success.

Due to their ever-evolving nature, the continued training and development of employees that operate the systems is crucial in achieving success. Companies should evaluate their in-house capabilities and choose to invest in training their employees or outsourcing the services to a reputable agency that understands the needs of their business.

Difficulty in Measuring and Proving the ROI:

One of the biggest challenges in marketing automation is the ability to measure and prove ROI. Measuring the effectiveness of marketing automation can be challenging, and in some cases, companies do not accurately quantify the value of the platform or how much it helps drive sales. It’s essential to communicate the ROI of your marketing automation strategy, to ensure you’re maximizing the effort you put in your automation workflow. To track ROI, companies should track customer engagement, lead generation and conversion, sales funnels, content performance, and other crucial metrics.

Marketing automation immensely improves customer experience and streamlines marketing workflows in any organization. Although it comes with awesome features, it’s essential to navigate the common challenges when implementing marketing automation for your business. Lack of strategy, poor data quality, overemphasis on technology, lack of skills, and difficulty in measuring and proving ROI are the common challenges we highlighted in this blog. Companies should develop a comprehensive marketing plan that identifies their target customers, understand their marketing goals, align with their organization’s skill set, and invest in software that complements their needs. Overcoming these challenges will guarantee a successful implementation of marketing automation in your business.

About Automation Agency

Automation Agency, recognized as a certified partner of Keap, stands at the forefront of delivering the most innovative marketing automation services to businesses aiming for growth and success. Our commitment is to provide unparalleled expertise in harnessing Keap CRM’s capabilities to streamline marketing processes and enhance overall efficiency. With a focus on small businesses, our specialized team ensures that our clients receive tailored solutions that leverage the full potential of marketing automation. At Automation Agency, we take pride in offering the best-in-class services, empowering businesses to optimize their marketing strategies and achieve remarkable results through the power of automation.

How can you measure the ROI of marketing automation?

If you’re looking to demonstrate the efficiency of your marketing campaigns, these straightforward ROI formulas can assist you in evaluating their value and determining whether they contribute to your growth.

If you’re not familiar with terms like LTV, YOY, COGS, and conversion rate, it’s time to brush up on some marketing ROI formulas. Gaining an understanding of these fundamental principles will enable you to evaluate the success of your marketing activities and identify areas for improvement.

Next time you find yourself questioning whether the money you invested in Facebook ads has been recovered from generated clients, you’ll know all the answers if you’re wondering what the typical increase rate of website traffic is for this quarter.

Make use of these ROI calculations to examine and verify the impact of your digital marketing and social media platforms.

What does ROI mean?

ROI is an abbreviation for return on investment, which refers to the value gained from your marketing efforts and expenses. It measures the effectiveness of your marketing actions in generating value compared to the investment made. In essence, ROI aids in determining the most beneficial marketing initiatives.

To evaluate the tangible returns for your business, it’s essential to calculate and analyze the impact of your marketing campaigns. This involves considering the time, money, and resources invested and determining which campaigns have been the most beneficial for your business.

Here’s a simple formula to calculate the return on investment (ROI) for marketing campaigns:

Marketing ROI = (total sales – investment) / investment X 100

The company is making money from its marketing expenditures if your ROI is positive (above 0). We all strive for a positive ROI! Conversely, a negative return on investment (ROI) means that you lost money since you invested more than you made.

Although marketing ROI may initially appear complex, once you grasp a few basic formulas, you’ll be able to quickly assess whether you’ve achieved your ROI goals.

Discovering how to measure marketing ROI involves understanding and utilizing effective marketing ROI formulas.

The approach you select for calculating marketing ROI will depend on the objectives of your campaign.

Here are some possible objectives:

– Enhancing brand visibility

– Generating higher engagement year over year

– Driving more conversions

– Raising the lifetime value (LTV) of customers

Each objective will impact the choice of ROI formula used for calculations.

Formula #1: A Guide to Measuring Basic ROI in Marketing

Calculating return on investment (ROI) may seem surprisingly simple, but it’s important to avoid a common pitfall: neglecting to include the cost of goods sold when considering gross profit.

Here’s a simple example of how to calculate your return on investment (ROI) as an online fashion retailer using Instagram Story ads:

Let’s assume you spend $200 on Instagram Story ads and manage to sell 10 t-shirts at $30 each, resulting in a total revenue of $300 (10 shirts x $30). Use these steps to determine your ROI:

  1. From your total sales of $300, deduct your marketing expenditure of $200. Once you’ve accounted for the Instagram Story ads, you’re left with $100 in profit.
  2. Take your marketing cost ($200) and divide it by the profit you earned ($100). The answer is 0.5.
  3. Your ROI = 50, can be found by multiplying the result (0.5) by 100.

According to this calculation, we anticipate a noteworthy 50% ROI.

While this method provides an easy way to calculate ROI, it fails to account for the costs associated with the product or service being sold. To obtain a more accurate measure, it is recommended to subtract the production costs from the gross revenue and calculate ROI based on the gross profit.

Discover a more precise method for calculating your return on investment (ROI)

Calculating return on investment (ROI) can be straightforward, yet it is important to avoid a common pitfall: Using gross profit calculations without accounting for the cost of products sold is a typical mistake. By factoring in all relevant expenses, you can obtain a more accurate and holistic understanding of your ROI.

To calculate ROI, which stands for return on investment, it is important to include the details regarding the sale of a $25 t-shirt and the $10 profit made on each unit. Here’s the equation to determine ROI:

(Total revenue – total cogs – marketing investment) / marketing investment) x 100 is the formula for ROI.

Below is an explanation of each of the constituent: parts:

Total revenue: This refers to the sales generated by your marketing campaign, which includes the purchase of the product.

Total cost of goods sold (COGS): COGS encompasses various expenses related to the production of the t-shirts, such as raw materials, labor, and factory costs. Generally, the finance team will have the necessary data for calculating COGS.

By considering these factors and applying the ROI formula, you can accurately assess the effectiveness of your marketing investment.

To calculate your Return on Investment (ROI), begin by determining your Cost of Goods Sold (COGS) and adding it to the equation provided above. Consider this example: the finance department has informed us that for every $30 t-shirt sold, we generate a profit of $25, resulting in a COGS of $5 per unit.

For example, the total cost of goods sold (COGS) for our Instagram Story marketing campaign would be $50 if we sold 10 items.

Now, we can proceed with calculating our ROI by considering the total revenue generated from selling 10 products at $30 each, which amounts to $300. Additionally, our total COGS is $50, representing the expenses incurred for the Instagram Story ads as a marketing investment.

Subtract the marketing expenditure ($200) and COGS ($50) from the total revenue ($300) to arrive at our ROI value of $50. By dividing $50 by our total marketing expenditure of $200, we obtain 0.25. Multiplying this by 100 gives us a percentage of 25.

Hence, our ROI stands at 25%. This suggests that investing time, money, and energy on Instagram advertisements is a beneficial use of the company’s resources.

Calculate year-over-year growth using marketing ROI formula.

One widely used way for precisely calculating growth is the Year-Over-Year (YOY) method. It offers a way to take seasonal variations into account, guaranteeing a more accurate assessment. Consider an online retailer where strong December sales could be overshadowed by a big spike on Black Friday. In a comparable way, a blog post that becomes popular one month may appear to indicate a fall in traffic that stabilizes the next month.

Using year-over-year (YOY) computations doesn’t have to wait until January. YOY can be used to compare monthly data, e.g., comparing the total traffic in July 2021 to the traffic decline in July 2022. Quarter-over-quarter (QOQ) analysis is another option for examination over different quarters.

For Example, In 2020, we had a total of 90,000 visits. Fast forward to 2021, we recorded an impressive 100,000 visits. This signifies a growth rate of 10 percent, representing an increase in social traffic.

  • We can calculate this growth by subtracting the previous year’s total from the current year’s total (100,000 – 90,000 = 10,000).
  • Dividing this difference by the current year’s total (10,000 / 100,000), we find that the growth rate is 0.01 or 1%.
  • Multiplying this percentage by 100, we obtain the growth rate of 10%.
  • Therefore, in 2021, we experienced a 10% growth in social traffic, surpassing the 90,000 visits in 2020 and reaching a total of 100,000 visits.

It is easier to comprehend how well various social media platforms work for you when you consistently assess year-over-year (YOY) growth. For example, you may have found that, in 2020, Facebook worked best for your marketing goals; however, in 2021, TikTok and YouTube outperformed Facebook in terms of efficiency.

According to marketers surveyed for the Hootsuite 2022 Social Trends survey, TikTok and Pinterest are becoming more and more important, while Instagram and Facebook are becoming less effective. Marketers can figure out if channels are growing more or less relevant by analyzing growth from year to year.

Evaluating marketing campaigns’ return on investment (ROI) is essential to determining their effectiveness in assisting decision-makers. Key ROI formulas are introduced including year-over-year (YOY) growth estimates and basic ROI, offering insightful information on campaign success. Through awareness of these measures and the adoption of ROI assessment, companies can enhance their marketing tactics to achieve long-term expansion.

About Automation Agency

Automation Agency is a renowned marketing agency that assists small businesses in boosting lead generation, client conversion, and fostering a strong fan base. They achieve this by harnessing the power of their proven and tested C3 Growth Framework. Founded by the dynamic couple, Jason and Therese Benedict, Automation Agency offers a wide range of services. To learn more about how they can drive your business growth, get in touch with a Keap Marketing Automation Expert. You can reach them by calling or texting 602.900.9345 or visiting their website at https://automation.agency/.

Contact Information:

Jason Benedict

Email: [email protected]

Phone: 602.900.9345

Life of Entrepreneur Jason Benedict

Behind the Scenes Interview with Jason Benedict, Entrepreneur & Co-Founder of the Automation Agency.

Success as an entrepreneur often blossoms only after facing and defeating traumatic ghosts of the past. That’s one of many lessons Automation Agency’s Co-Founder Jason Benedict learned and shared during a recent interview with Damien Rufus, Chief Strategy Officer of Phoenix-based Accelerated Marketing Group.

Project Fees vs Hourly Rates: 7 Reasons Why Project Fees are in the Best Interest of the Client

As a business owner, you want to get the most bang for your buck when it comes to your marketing and automation needs. That’s why at Automation Agency, we offer project fees instead of hourly rates.

We firmly believe that this is in the best interest of our clients and provides them with the most value for their investment. In this blog post, we’ll explore the reasons why we offer project fees and how this benefits you as a client.

1. No Surprises

When you engage with the Automation Agency, transparency is key. We pride ourselves on providing you with a comprehensive scope of work alongside a fixed project fee right from the outset. This is one reason why we encourage most of our private clients to start with a Flowchart & Funnel Diagram. This ensures that you’re fully aware of what you’re investing in, eliminating any unwelcome surprises or unanticipated expenses as the project progresses. You can embark on your sales and marketing automation development with peace of mind, knowing that your budget is locked in and won’t be impacted by unexpected hourly charges. This means that you’ll know exactly what you’re paying for from the beginning, with no surprise expenses or extra costs down the line.

2. Focus on Quality

Our team of seasoned growth experts and marketing automation architects are committed to delivering top-notch work that generates tangible outcomes for your business. With project-based pricing, we’re able to devote the necessary time and energy to perfect every facet of your project without being hindered by tracking hours. Our undivided attention is directed towards producing the best results possible, without the concern of ticking clocks or hourly quotas allowing our team to produce high-quality work that delivers real results for your business.

3. More Flexibility

The flexibility that project fees afford us is directly beneficial to you. It allows us to tailor our approach based on your evolving needs and preferences. If a change in strategy or an adjustment in priorities becomes necessary, we have the agility to reallocate resources swiftly and identify if there are any additional fees necessary. This ensures that the end product not only meets but exceeds your expectations, adapting to any shifts in your project requirements. With project fees, we can be more flexible in our approach. This means we’re able to adjust our resources and priorities as needed to make sure we’re delivering the best possible outcome for our clients.

4. More Efficient

Embracing project-based fees empowers us to optimize our workflows and work more efficiently. Unlike hourly billing, which can inadvertently encourage slower work to accrue more hours, project fees encourage us to work smarter and more streamlined. This results in quicker project completion times, reduced complexities, and fewer disruptions, enabling you to witness the results of our labor sooner. Ultimately by using project fees, we’re able to streamline our processes and work more efficiently. This means getting your project completed faster and with fewer complications or delays.

5. No Hidden Costs

Hourly billing models sometimes hide unforeseen costs within their fine print, surprising clients with expenses that weren’t initially apparent. By opting for project fees, you can put these concerns to rest. Your invoice remains transparent, free from hidden fees or charges. You can have confidence that the price you agreed upon at the outset is the only cost you’ll encounter, contributing to a more predictable and stress-free financial experience. Whereas hourly billing can often come with hidden costs that you’re not aware of until they appear on your invoice. With project fees, you won’t have to worry about unexpected expenses that impact your budget.

6. Predictability

Predictability is paramount for effective budgeting and planning. By agreeing to a project fee, you gain a clear understanding of the financial commitment required for your marketing and automation initiatives. This predictability empowers you to allocate resources appropriately, knowing that your project won’t deviate from the pre-established budget. This financial stability fosters a sense of trust and partnership between you and the Automation Agency.

By agreeing to a project fee, you’ll get a predictable cost that’s easy to budget for and plan around. This means you can plan for your marketing and automation needs with confidence, without worrying about unexpected expenses.

7. Results-Oriented

Our philosophy centers around delivering outcomes that truly impact your business. Project fees align perfectly with this philosophy, as they shift the focus from mere task completion to measurable results. Our collaboration revolves around achieving quantifiable benefits for your business. Every effort we invest is geared towards producing value that goes beyond the project itself, making project fees an investment in your business’s growth and success.

Ultimately, we believe that project fees are in the best interest of the client because they focus on results. We’re not just completing tasks for the sake of completing tasks – we’re working to deliver measurable results that will help provide real value to your business.

Conclusion:

At Automation Agency, our steadfast belief in the superiority of project fees stems from the myriad of advantages they extend to our clients. By offering upfront clarity, unwavering quality, flexibility, efficiency, and cost transparency, we create an environment of trust and collaboration.

We’re dedicated to proving that the value of your investment isn’t just in our services but also in the confidence, assurance, and results that come with project-based pricing.

If you’re ready to experience the transformative benefits of project fees first hand then keep reading to learn more.

There are two main ways in which service companies can charge their clients.

(1) is Time Based fees.
(2) is Project fees.

There are arguments on both sides.

At the Automation Agency we have tried both, and by far the best results for both parties is Project Fees. It may be just our experience of trying both, but we believe the client gets a way better result using project fee philosophy and if the client gets a better result we trust that we will too.

And so what does project fees or fixed fees charging mean?

The agency must fix and agree a price for their work upfront to deliver an entire project. If the project runs over then it is the agency that pays the price for being inefficient not the client.

That’s a massive advantage to the client.

If we say we will build a client a full sales automation system to help them attract a lot more clients then that is exactly what we must build for the client. We can’t cut any corners, we must deliver.

For the client it means:

Faster – we are incentivized to deliver the project as quickly as we can and so we always work faster, the client gets the system working for them sooner.

Time based fees encourage service providers to keep projects running for as long as they can, while we deliver projects in four to six weeks we had experiences of people coming to us stating that it has taken an agency over six months to deliver projects. Clients pay for something, they want it installed as quickly as they can.

Quality – not only do we deliver faster but we must deliver the highest quality, because we are incentivized to be more efficient in our work. When we are not it is our agency that pays the cost or inefficiency, not the client. It means the Automation Agency employs the very best people in the industry, because we want them working quickly, being efficient and also doing the job right. It means you, the customer, get the very best.

We love building automation systems for businesses, it helps make them more money because they are more efficient and it helps them grow because they are able to attract a lot more clientele to their business. We have now proudly built systems for over 5,000 businesses running the philosophy of delivering to you the highest quality in the quickest time possible.

What Are The Differences Between CRM And Marketing Automation?

What is the difference between CRM and Marketing automation? Many of us can interpret that both are similar tools that help us to grow our business. But trust me, both are different and have different properties of their own.

Think about which software you need when you want to build customer relationships, manage sales pipeline and improve customer service? You go to CRM software. But when it comes to saving time, sending emails, improving marketing efficiency, and generating more leads you go to Marketing Automation software.

What is Marketing Automation?

Marketing automation is a strategic approach that enables businesses and organizations of all kinds to reach and engage with their target audiences more effectively. Essentially, marketing automation refers to software and tools that automate certain marketing tasks, such as email campaigns, social media posts, and ad placements. By using marketing automation, businesses can save time, resources, and ultimately, money. This is particularly important for small businesses or those with limited marketing budgets, who need to maximize their efforts to achieve their goals.

Even in industries unrelated to marketing, such as home renovation or interior design, automation can prove useful. For example, if you are a contractor or designer focusing on walk-in shower ideas for small bathrooms, you can use automation to reach potential customers with targeted messages and offers. This not only streamlines your outreach efforts but also ensures that your message reaches the right people at the right time. Ultimately, marketing automation is all about improving efficiency and generating better results, no matter what industry you’re in.

What Is Customer Relationship Management (CRM)?

Customer Relationship Management, or CRM, is a business strategy that focuses on strengthening interactions between a company and its customers, with the ultimate goal of improving customer loyalty and profitability. CRM is more than a software tool; it is an approach to customer engagement that requires a deep understanding of customer needs and behaviors. CRM incorporates marketing automation, sales force automation, and customer service automation into a single system for managing customer interactions across all touchpoints.

By utilizing CRM principles, companies can enhance customer satisfaction, increase sales revenue, and gain valuable insights into customer behavior that inform better business decisions. A successful CRM strategy requires a holistic approach, incorporating people, processes, and technology in a seamless system that prioritizes customers and their needs.

In what way do CRMs and Marketing Automation collaborate?

CRM and Marketing Automation can be combined together which will create a powerful customer relationship management system. Though both are different, they are also dependent on each other in a business organization. By combining CRM and MA software, businesses can track customer interactions from their first knowledge of the existence of your business to the time when they make a purchase.

This can help a business to build stronger relationships with their customers and manage marketing campaigns efficiently and seamlessly.

Keap serves as an integrated CRM and Marketing Automation Software solution, consolidating key tools for efficient business management. Designed to facilitate contact management, lead nurturing, and marketing campaign automation, Keap offers a comprehensive platform. Businesses can leverage its functionality to enhance workflow, improve customer engagement, and implement targeted marketing strategies. Whether for small enterprises or larger corporations, Keap provides a reliable means of achieving a unified approach to CRM and marketing.

Here are some examples which shows how CRM and MA software, when combined, help the business:

Lead Scoring and Qualification:

Imagine a world where your marketing efforts are finely tuned to prioritize leads that have the highest potential for conversion. With MA software, you can assign scores to leads based on their interactions and behaviors, automatically updating your CRM system when they reach a predefined score. This enables your sales team to focus their efforts on leads that are more likely to convert, maximizing their efficiency and ultimately driving more revenue.

Automated Email Campaigns:

Gone are the days of generic email blasts that fail to resonate with your audience. With MA software, you can automate email campaigns that are tailored to specific customer segments. By leveraging the valuable customer information stored in your CRM system, you can ensure that each email feels personal and relevant to the recipient. This coordinated approach nurtures leads, strengthens customer relationships, and boosts your overall engagement.

Sales and Marketing Alignment:

Imagine a seamless collaboration between your sales and marketing teams, where real-time updates on lead interactions and campaign performance are readily available. Integration between your CRM and MA software makes this a reality. By empowering your sales team with timely and relevant information, you can optimize their strategies and ensure that your sales and marketing efforts are aligned towards achieving your business goals.

Customer Journey Tracking:

Understanding and managing the entire customer journey is crucial for building strong relationships and driving long-term loyalty. By combining the power of CRM and MA software, you gain a comprehensive view of each customer’s journey, from the initial touchpoints to post-purchase interactions. This depth of understanding enables you to deliver tailored experiences that resonate with your customers at every stage, ultimately fostering deeper connections and driving growth.

Closed-Loop Reporting:

As a savvy marketer, you know the importance of data-driven decision making. MA software provides detailed analytics on campaign performance, giving you insights into which strategies are driving results and which ones need adjustment. When integrated with your CRM system, this information becomes invaluable for assessing the effectiveness of your marketing efforts and understanding how they contribute to your sales and revenue growth.

Customer Segmentation and Personalization:

One-size-fits-all marketing is a thing of the past. Leverage the power of your CRM data with MA software to create highly targeted and personalized marketing campaigns. By dividing your customer base into distinct segments, you can deliver communication that is tailored to the specific needs and preferences of each group. This level of personalization ensures that your messages are relevant, resonating with your customers and driving better engagement.

Cross-Channel Integration:

In our interconnected world, a consistent and cohesive customer experience across channels is vital. Whether it’s social media, email, or other marketing channels, integration between your CRM and MA software enables a unified approach. This ensures that your messaging remains consistent and that your customers have a seamless experience, regardless of the channel they engage with. With this level of integration, you can strengthen your brand identity and create a memorable experience that keeps your customers coming back for more.

Summing Up: The Key Takeaways on Integrating CRM and Marketing Automation for Sales Success

Occasionally, a perception exists that a CRM system and marketing automation software operate in isolation with minimal overlap, with the CRM primarily focused on sales, and marketing automation exclusively dedicated to marketing functions.

Despite distinct differences between the two, they both contribute significantly to customer relationship management and the broader sales process. The crucial aspect is gaining a comprehensive understanding of the functionalities inherent in both a CRM system and marketing automation system, recognizing how they synergize to form a unified sales funnel spanning the entire customer journey.

By comprehending these applications and their convergence, you empower your sales team for optimal success while mitigating potential friction points in the customer interaction process. This strategic approach ensures a seamless and integrated workflow, fostering a more efficient and effective overall sales experience.

Founded by Jason Benedict and Therese Benedict, Automation Agency is a certified KEAP Partner. Specializing in marketing automation and client success, this agency offers extensive expertise to businesses aiming to maximize KEAP’s capabilities. Their dedication to assisting clients in streamlining processes, enhancing efficiency, and accomplishing marketing goals establishes Automation Agency as a reliable resource for those seeking to elevate their marketing and sales strategies through the capabilities of KEAP.

Contact the Automation Agency today to learn more about how KEAP can help your business grow! Request a FREE 14-Day Trial of Keap.

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How To Choose The Right Marketing Automation Software?

Unlock the full potential of your business growth with the game-changing advantages of Marketing Automation. Ready to elevate your marketing strategies to new heights? If you’re nodding in agreement, you’re not alone. The real dilemma, however, surfaces when choosing the perfect marketing automation platform. Picture this: a sea of over 100 software solutions, all promising similar benefits. The daunting question emerges – how do you sift through the options and pinpoint the one that aligns seamlessly with your unique business requirements? It’s time to unravel the mystery of selecting the ideal marketing automation companion.

Why Use Marketing Automation Software?

In the dynamic landscape of modern business, utilising Marketing Automation Software has become a strategic choice and a necessity for sustained growth and a competitive edge.

Imagine having the power to streamline repetitive tasks, nurture leads seamlessly, and deliver personalized content to your audience at scale – all while gaining valuable insights into your marketing efforts.

Marketing Automation Software empowers businesses to automate routine processes, from email campaigns to social media posts, allowing teams to focus on high-impact tasks that require human creativity and strategic thinking. It’s the catalyst for efficiency, ensuring timely and targeted interactions with your audience, ultimately fostering stronger relationships and driving conversions. With the ability to analyze and interpret data in real time, these platforms enable data-driven decision-making, optimizing marketing strategies for maximum impact.

In essence, Marketing Automation Software isn’t just a tool; it’s the engine that propels your marketing efforts into the future, enhancing productivity, personalisation, and overall success.

Things To Consider In Your Hunt For The Perfect Marketing Automation Platform

Considering some things can make your shortlisting process easy. The following are the things you should consider while choosing Marketing Automation Software:

1. What features are most important to you?

You would rather choose a platform that meets your needs. So you should first find out what features you want for your business and which platform can provide you with those features.

Determine which features are most important and non-negotiable for your business and which features can be useful. Following are the features and attributes that you should consider:

  • Ease of implementation
  • Customizability
  • Affordable and Flexible Pricing
  • Analytics and Reporting
  • AI Assistance
  • Low Learning Curve
  • Range of integrations
  • ability to scale as your business grows

Additionally, when you start your research, you will learn each software’s disadvantages. Determine whether those limitations affect your goals or you can ignore them. Also, have communication with the software’s developers or support team and know if they are going to consider those limitations.

2. Is it affordable?

The key consideration when seeking the ideal software for your needs should be affordability. For many small and new businesses, budget constraints make it challenging to invest in expensive marketing automation platforms. Begin by calculating your budget and then research platforms that offer all the desired features at an affordable price.

3. Is It Customizable?

Each marketing automation platform provides templates for creating workflows and some degree of customization. Verify the level of customizability and assess whether you can seamlessly integrate data sources, marketing channels, and analytics tools that are integral to your operations. It’s beneficial to create sample workflows and attempt to edit templates within the software to analyze how effectively you can tailor them to meet your specific needs.

4. Does it have reliable customer support?

Absolutely, seeking assistance when you encounter challenges is crucial. Picture yourself stuck in a workflow, unsure about a specific action, and your only recourse is to reach out for support. Consider reaching out to the support team before making a purchase. Check if they offer live chat support, ask questions about pricing plans and features, and observe how they respond to assess the level of assistance you can expect.

5. Does it integrate well with your tools?

You likely already have some tools in your CRM arsenal, such as forms, analytics tools, social media marketing channels, and data sources. It’s essential to review the software and confirm whether the software can integrate with multiple marketing tools and channels, especially the ones you already own. This step can help minimize the risk of incurring additional expenses and ensure a smoother integration process.

Which are the best marketing automation tools?

To simplify your search for the perfect marketing automation tool, we’ve compiled a list of sought-after software options that are not only affordable but also user-friendly and help small businesses grow faster.

1. Keap

Best for: small business CRM and marketing automation.

Keap is an integrated business management platform designed for small businesses, offering CRM, marketing automation, sales, and e-commerce functionalities. It streamlines customer interactions, automates marketing campaigns, and facilitates sales processes, providing an all-in-one solution to help businesses grow and manage their operations efficiently.

Automation agency is a Keap Certified partner and provides services to small businesses to grow their business with freedom. Reach out to us right now to take your business to the next level.

2. Hubspot

Best for: inbound marketing, sales, and customer service solutions.

HubSpot is a comprehensive platform that combines inbound marketing, sales, and customer support to assist companies in bringing in, interacting with, and satisfying their customers. Known for its user-friendly interface, HubSpot offers tools for content creation, lead generation, customer relationship management (CRM), and analytics, enabling seamless integration of marketing and sales efforts.

3. ActiveCampaign

Best for: email marketing automation and customer relationship management (CRM).

ActiveCampaign is a comprehensive customer experience automation platform that empowers businesses with tools for email marketing, automation, sales automation, and customer relationship management (CRM). It enables businesses to create targeted campaigns, automate customer interactions, and manage relationships throughout the customer lifecycle, fostering personalized and effective communication.

4. Mail Chimp

Best for: email marketing and newsletter campaigns

Mailchimp is an email marketing platform that allows businesses and individuals to create, send, and track email campaigns. Known for its user-friendly interface and automation features, Mailchimp helps users engage with their audience, build customer relationships, and analyze campaign performance.

Want to know more about how Keap can help your business grow?

Drop us your questions and also read our client spotlight series and witness their journey of growth with Automation Agency:

How American Turmeric Increased Sales Revenue By 52

Client Spotlight: Jeanne Shockey Chicago Liposuction

Client Spotlight: Jamie Wilkey Arches Health

Client Spotlight: Introducing Steven Mcbee of Apex Protein Snacks

Client Spotlight: Pharmacy Owner Amit Kakar Avalon Pharmacy

Contact Information:
Jason Benedict
[email protected]
602.900.9345